A MAJOR UK used car supermarket has come under heavy scrutiny for the way it has handled recent staff reductions.
Big Motoring World, which sells Brits thousands of motors each year, has recently informed some of its employees in its Big Wants Your Car division that their jobs are at risk.
But according to Car Dealer Mag, many staff members reportedly feel that the process has been rushed and poorly communicated – as the company moves towards outsourcing its car transportation system.
Roles in their in-house BWYC transport team may become redundant, with many criticising the firm’s poor communication, lack of professionalism and general uncertainty over whether the changes are genuine redundancies or just restructuring using agency workers.
Indeed, as quoted by Car Dealer Mag, workers feel they are “in a state of limbo”.
However, Big Motoring World insists that only a small number of staff will be affected and are currently conducting a formal consultation – claiming the upcoming changes are to improve operational efficiency.
CEO Laurence Vaughan has said those affected would receive support, and the company is aiming for “strong and sustainable growth”.
Sun Motors reached out to Big Motoring World for comment regarding the proposed redundancies.
The company provided the following statement from CEO Laurence Vaughan: “Over the past year we have put the foundations in place to achieve strong and sustainable growth, and the quarter July to September 2025 was Big Motoring World’s most successful ever.
“We look forward to building on this momentum to invest further in our operations, our facilities, and our team across 10 sites.
“We recently commenced a formal consultation process with a small number of employees from our BWYC division, which could result in certain roles being made redundant.
“The potential change would only affect members of the in-house BWYC transport team, and is being considered to streamline operational efficiency in favour of an outsourced vehicle transportation approach, echoing what is already in place for other parts of our business.
“During the consultation period the company will work with those impacted to explore all available options.
“The operational changes we have made and will continue to make across the business will accelerate growth in our income and profitability, allowing us to drive expansion in our customer base and further develop our team.”
This comes after the firm revealed significant financial losses in its most recent accounts, with profits declining by over 1,000%.
The business has also been beset by leadership upheaval, with founder Peter Waddell removed last year amid allegations of misconduct – an issue that remains unresolved due to ongoing legal action.
Last year, Big Motoring stunned locals in Peteborough when it closed a huge outlet – in a move described at the time as a means to streamline the business.
