Post Office compensation chief steps down after Sir Alan Bates raised ‘serious concerns’ about schemes

A Post Office boss who backed compensation for Horizon IT scandal victims has left his position as Sir Alan Bates raised ‘serious concerns’ about schemes.  

Leader of the Post Office’s Remediation Unit, Simon Recaldin, is believed to have opted for voluntary redundancy and left his post this week. 

It comes as the first part of a public inquiry report into the controversy, analysing the compensation process as well as the affect on victims, is anticipated to be released in the coming weeks. 

More than 900 sub-postmasters were prosecuted between 1999 and 2015 after faulty accounting software made it look as though money was missing from their accounts.

Hundreds are still waiting for payouts despite the previous government announcing that those who have had convictions quashed are eligible for £600,000.

A Post Office spokesperson said yesterday Mr Recaldin’s departure was a part of an ‘organisational design exercise’ across the firm.

Now Joanne Hanley, who was previously a managing director and global head of client servicing, data and operations for Lloyds’, is understood to have taken up a large portion of the former Post Office chief, according to The Telegraph

It comes as Post Office hero Sir Alan Bates accused the government of running a ‘quasi kangaroo court’ payout system for the scandal’s victims last month. 

More recently, Sir Alan said he would prefer to see the compensation schemes thrown out rather the people working on them.  

Leader of the Post Office's Remediation Unit, Simon Recaldin (pictured) , is believed to have opted for voluntary redundancy and left his post this week, according to The Telegraph

Leader of the Post Office’s Remediation Unit, Simon Recaldin (pictured) , is believed to have opted for voluntary redundancy and left his post this week, according to The Telegraph

Pictured: Former sub-postmaster Sir Alan Bates who has long led the campaign to get justice for those affected by the Post Office scandal

Pictured: Former sub-postmaster Sir Alan Bates who has long led the campaign to get justice for those affected by the Post Office scandal

More than 900 sub-postmasters were prosecuted between after faulty accounting software made it look as though money was missing from their accounts (file photo)

More than 900 sub-postmasters were prosecuted between after faulty accounting software made it look as though money was missing from their accounts (file photo)

‘We have got serious concerns about the transparency and the parity across the schemes,’ he told The Telegraph. 

Last November, Mr Recaldin giving evidence to the inquiry, apologised after it was unearthed staff who were managing compensation claims had also been embroiled in prosecutions relating to the scandal. 

When queried about ex Post Office investigators he said: ‘So my regret – and it is a genuine regret – is that when I came in, in January 2022, that I didn’t do that conflicts check, check back on my inherited team, and challenge that.’

It comes as the Sir Alan, who famously won his High Court battle with the Post Office in 2019 revealed that he had been handed a ‘take it or leave it’ compensation offer of less than half his original claim.

Mr Bates, 70, said the first offer, made in January last year, was just one sixth of what he was asking for, adding that it rose to a third in the second offer.

He has now been given a ‘final take it or leave it offer’ – which he said amounts to 49.2 per cent of his original claim.

He, alongside 500 other sub-postmasters, will now have to lodge their bid for compensation via the Group Litigation order, managed by the Government. 

Former Post Office sub-postmasters celebrate after 42 of the victims were cleared in April 2021

Former Post Office sub-postmasters celebrate after 42 of the victims were cleared in April 2021

Bates, who led the sub-postmasters' campaign for justice, attacked the government for reneging on assurances given when the compensation schemes were set up

Bates, who led the sub-postmasters’ campaign for justice, attacked the government for reneging on assurances given when the compensation schemes were set up

Last year, ITV bosses announced the first episode of Mr Bates vs. the Post Office had been watched by 9.2million viewers

Last year, ITV bosses announced the first episode of Mr Bates vs. the Post Office had been watched by 9.2million viewers

The Post Office currently manages the Horizon Shortfall Scheme, which is separate to the aforementioned. 

This scheme was organised for victims who have not been compensated but believe they experienced financial loses due to the IT scandal.

A Post Office spokesman said: ‘As part of the Post Office’s commitment to deliver a ‘new deal for postmasters’, we have undertaken a review of our operating model to ensure we have the right structure in place.

‘We have been in consultation with a number of colleagues from across the business, including the Remediation Unit. As a result of this Post Office-wide organisational design exercise, Simon Recaldin has left the business.’

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