Households to get £40 compensation for smart meter delays and blunders in days under energy watchdog crackdown

Smart meter display, phone energy bill, and cash.

THOUSANDS of households will broken smart meters will receive automatic compensation in days.

New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails to install or repair their smart meter within 90 days.

Smart meter display, phone energy bill, and cash.
Rules will require providers to compensate customers if smart meters are not fixed promptlyCredit: Alamy

Last March, Ofgem announced plans to review its Guaranteed Standards of Performance.

This included a new set of rules to improve the service offered by energy suppliers to customers that want a smart meter.  

Source link

Related Posts

Load More Posts Loading...No More Posts.