Customers of Lloyds, Halifax and Bank of Scotland reported being able to see other customers’ transactions in their mobile banking apps this morning.
Lloyds Banking Group customers reported that they were able to view charges and payments that didn’t belong to them from other users’ accounts.
A Lloyds Banking Group spokesperson apologised for the issue and said the incident had been quickly resolved. An investigation is now underway.
It is not yet known exactly how many customers have been affected by the issue.
Lloyds Banking Group customers reported being able to view charges and payments from other users’ accounts on Thursday morning
Outage tracking website Downdetector.com saw a spike in reports of issues with the Bank of Scotland and Lloyds apps between 7am and 9am.
A smaller spike was reported on the Halifax app, according to the website.
Halifax said it was aware some customers were ‘having issues with viewing transactions and balances right now’.
While Bank of Scotland said it was ‘investigating the issue, which it said may have been ‘the result of a technical glitch’.
Lloyds said it was aware of the issue and asked for users to ‘bear with them’ while it was fixed.
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