Major DIY retailer launches new service in 150 stores

Hammer, drill, and toolbox on a workbench.

A MAJOR DIY retailer has launched a new service in 150 stores — and it’s perfect for last-minute shoppers who need DIY and trade essentials delivered within hours.

Partnering with last-mile delivery specialist Gophr, Wickes is promising deliveries from store to doorstep in as little as two to three hours.

Exterior of a Wickes store with a large blue sign displaying the company logo.
By teaming up with Gophr, Wickes is aiming to meet those changing needs head-onCredit: WICKES

The rollout is happening nationwide, giving customers across the UK access to ‘Wickes Rapid’, a fast and flexible delivery option designed for both home improvers and tradespeople on tight deadlines.

The service will be powered by Gophr’s ‘Trade’ network, which caters specifically to the construction and DIY industries, offering reliable delivery for everything from small tools to large materials.

The collaboration comes as more shoppers demand faster and more convenient ways to shop, while tradespeople look to save time on site and cut fuel costs.

By teaming up with Gophr, Wickes is aiming to meet those changing needs head-on.

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Customers using Wickes Rapid can order anything from the store’s full range, with deliveries available via motorbike for smaller tools and items, or large vans for bulkier orders such as doors, timber, and flooring.

Orders can be placed seven days a week during normal store hours, giving customers flexibility to plan around their projects.

Each delivery comes with live GPS tracking, proof of delivery, and real-time notifications, making it easy to monitor progress from checkout to doorstep.

The service is also integrated with Metapack, a delivery management platform that links Wickes’ online checkout directly with Gophr’s courier network.

This ensures every order is automatically allocated to a driver and provides full visibility for both customers and store teams.

Steven Blair, Chief Operating Officer at Wickes, said: “We know our customers want to get what they need, when they need it, without losing time on the job or at home.

“With our new partnership with Gophr, they can now have everything from tools to timber delivered straight from their local store to their doorstep in just a few hours.

“We’re proud to give our customers more speed and convenience with Wickes Rapid. It’s a simple way to help tradespeople and DIYers get the job done.”

Graham Smith, Strategic Account Director at Gophr, added: “The growing demand for our ‘Trades’ service is indicative of its quality and the value it can add for our partners and their customers.

“Same-day delivery isn’t just for small items. With Wickes, we’re bringing larger items like doors, timber, and flooring straight to doorsteps and job sites across the country in just a few hours.

“Our couriers and platform are built for fast, larger item delivery at scale, helping Wickes keep pace with the demands of modern construction.”

The launch of Wickes Rapid marks a major step forward for the retailer as it continues to adapt to the needs of modern shoppers.

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With the added speed and convenience of same-day delivery, Wickes is positioning itself as the go-to destination for tradespeople and DIY fans who want to get their hands on materials, fast.

For anyone tackling a home project or managing a job site, the message is simple: order it, track it, and get it delivered within hours.

10 DIY hacks for under £1 each

These simple and affordable DIY hacks can help you get creative while saving money

Homemade Air Freshener:

Mix baking soda with a few drops of your favorite essential oil. Place it in a small jar with a perforated lid to keep your home smelling fresh.

Upcycled Tin Can Planters:

Clean and paint empty tin cans to use as stylish planters for herbs or small plants.

Custom Phone Stand:

Use a sturdy piece of cardboard or an old plastic credit card to create a custom phone stand. Decorate it with washi tape or paint.

DIY Lip Scrub:

Combine sugar and a bit of honey or coconut oil to make a natural lip scrub. Store in a small container.

Personalised Bookmarks:

Use old greeting cards or decorative paper to create unique bookmarks. Punch a hole at the top and add a ribbon for a finishing touch.

Decorative Mason Jars:

Paint or decoupage old mason jars to use as decorative vases, storage containers, or candle holders.

Easy Cable Organiser:

Use empty toilet paper rolls to organize cables and cords. Decorate the rolls with colorful paper or tape.

Magnetic Spice Jars:

Attach small magnets to the lids of small jars and stick them to a metal board or fridge for easy-access spice storage.

Handmade Coasters:

Cut out squares from old corkboard or felt and decorate them with paint or fabric to create custom coasters.

Natural All-Purpose Cleaner:

Mix equal parts water and white vinegar in a spray bottle. Add a few drops of essential oil for a pleasant scent. Use it to clean surfaces around your home.

Hammer, drill, and toolbox on a workbench.
Orders can be placed seven days a week during normal store hours, giving customers flexibility to plan around their projectsCredit: SWNS

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