Flights have been delayed and cancelled at several European airports after cyber hackers targeted a service provider for check-in and boarding systems.
Collins Aerospace, which provides services for multiple airlines globally, is said to be ‘experiencing a technical issue which may cause delays for departing passengers’ after an attack on Friday night.
London Heathrow, Brussels and Berlin have all been affected, with passengers advised to check the status of their flight with airlines before arriving at the airport.
A Heathrow spokesperson said: ‘Collins Aerospace, which provides check-in and boarding systems for several airlines across multiple airports globally, is experiencing a technical issue that may cause delays for departing passengers.
‘While the provider works to resolve the problem quickly, we advise passengers to check their flight status with their airline before travelling.
‘Please arrive no earlier than three hours before a long-haul flight or two hours before a domestic flight.
‘Additional colleagues are available in check-in areas to assist and help minimise disruption. We apologise for any inconvenience.’
Flights have been delayed and cancelled at several European airports after a cyber hackers targeted a service provider check-in and boarding systems. Pictured: Heathrow Airport
Meanwhile, Brussels Airport said the cyber attack meant that ‘at the moment only manual check-in and boarding is possible’.
‘The service provider is actively working on the issue and trying to resolve the problem as quickly as possible,’ it added in a statement.
A message on the Berlin Brandenburg Airport adds: ‘Due to a technical issue at a system provider operating across Europe, there are longer waiting times at check-in. We are working on a quick solution.’
Frankfurt Airport is not affected by the attack, a spokesperson said.
