M&S are urging shoppers to stop using a baby’s sleeping bag that they were flogging – as it poses a ‘potential strangulation HAZARD’.
The retail giant issued an urgent product recall about the Marks & Spencer Stripe 2.5 Tog Sleeping Bag T92/4648S after discovering it doesn’t meet the requirement of British standard testing.
The neck measurement on the sleeping bag, sold throughout August online and in-store, doesn’t satisfy the requirement of BS EN16781 – a safety standard for children’s sleeping bags.
This means the striped sleeping bag could be a ‘potential strangulation hazard’.
In light of this, M&S is urging anyone who bought it to ‘stop using this product immediately’, have pulled it from shelves online and in-store and is recalling all sizes.
Shoppers, who bought the item online or in-store in August 2023, are to return the sleeping bags via Clothing & Home stores or Customer Services for a full refund.
The sleeping bag, model number T92/4648S, was available in sizes newborn to six months, six to 18 months and 18 to 36 months, all in the ‘blue mix’ colour scheme.
An M&S spokesman said: “The safety of products is our top priority.
“Following testing by our assurance partner, we’ve issued a recall notice for the Stripe 2.5 tog sleeping bag as the measurements don’t meet the British standard requirement.”
Any customers who have further questions regarding the product should contact Customer Services via the website or on 0333 014 8555.
It comes after high street retailer Matalan has urgently recalled popular summer clothing items over fears customers could be injured.
Customers are asked to return their orders if they have any of the seven items.
Matalan issued the warning after it discovered that seven types of bikini tops had serious defects.
The underwire may stick out and cause “scratches or cuts” to the customer.
Meanwhile, ASDA urgently recalled a popular pair of shoes after illegal levels of metal were found in the trim.
The supermarket has confirmed that the £12.50 shoes have a risk of causing a dangerous “skin reaction”.
Elsewhere, TK Maxx have urgently recalled a children’s swimwear item over fears it could cause a “risk of drowning”.
Your product recall rights
Chief consumer reporter James Flanders reveals all you need to know.
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item