Ring doorbell users have flooded TikTok with alarming claims that their accounts were hacked, giving strangers access to their cameras.
Videos shared on social media show customers claiming Ring was hit by a ‘massive hack,’ sparking fears of compromised security.
One user posted a screenshot showing multiple unfamiliar logins to her account, including three iPhones, as well as Safari and Chrome browsers.
She warned others, showing how to manually remove unrecognised devices from the Ring app to block future access.
The user said: ‘Ring camera had a mass hack on May 28 2025 and failed to notify other customers or users of their app.
‘I was in fact one of those people that were also hacked. I just went to checked it and they have failed to notify or acknowledge the concern of security breach.’
Ring doorbell users have flooded TikTok with alarming claims that their accounts were hacked, giving strangers access to their cameras. Pictured: stock image
Users who watched the video were panicking, thinking their accounts had been hacked
However, Ring has now come forward to clarify what the issue is and to put its customers at ease that no security breach has taken place.
Users who watched the video were panicking and started sharing their experiences.
One user said: ‘Yesterday me and another neighbour tried to post about it in the neighbourhood section of the app, it went through and none of the comments appeared. Today both posts were deleted. Sketch!!’
Another said: ‘I’ve had three devices; safari, iPhone and iPad. I don’t own an iPad.’
But according to the company and tech experts, it’s not a data breach – just a glitch.
According to a tech news website, the issue wasn’t the result of a data breach but rather a glitch caused by ab update from Ring, which led to prior login dates being incorrectly shown as May 28, 2025, and device names being displayed as ‘Device name not found.’
This update affected every device which has been used to connect to Ring which means even old phones, laptops, tablets, and other devices showed up as new logins.
On its website, the company said: ‘We are aware of an issue where information is displaying inaccurately in Control Centre.
‘This is the result of a backend update, and we’re working to resolve this.
‘We have no reason to believe this is the result of unauthorized access to customer accounts. ‘
